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Spirit Fitzone

Fitzone natural food supplements and sports nutrition. Premium supplements and healthy snacks.

+965 9694 0193[email protected]
Online 24/7

Address

Spirit Fitzone

Kuwait

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© 2026 Spirit Fitzone. All rights reserved. by Spirit Healthcare LLC Kuwait

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Home/Returns

Returns & Exchanges Policy

At Spirit Fitzone, we strive to ensure your complete satisfaction with our food supplements and sports nutrition. If you're not satisfied with your purchase, we offer an easy and flexible return and exchange policy.

14 Days

Return Window

Free

Return Pickup

5-7 Days

Refund Processing

Return Conditions

Eligible for Return

  • • Product unopened and unused
  • • Original packaging intact and sealed
  • • All labels and seals intact
  • • Within 14 days of delivery
  • • With purchase invoice or order number

Not Eligible

  • • Opened or used products
  • • Products without original packaging
  • • Products after 14 days from delivery
  • • Samples and free gifts
  • • Discounted or clearance items

Return Process

1

Contact Us

Contact us via WhatsApp at +96596940193 with your order number and return reason

2

Approval

We'll review your request and confirm return eligibility within 24 hours

3

Pickup

We'll arrange free pickup from your address within Kuwait

4

Inspection & Refund

After receiving and inspecting the product, refund will be processed within 5-7 business days to the original payment method

Exchanges

If you'd like to exchange a product for another, please contact us and we'll help you choose a suitable alternative. Exchanges follow the same conditions as returns.

  • Product can be exchanged for another of equal or higher value (difference to be paid)
  • If the replacement is of lower value, the difference will be refunded
  • Exchange is available once per order

Defective or Damaged Products

If you receive a defective or damaged product, please contact us immediately (within 48 hours) with clear photos of the product and packaging. We will replace it immediately or provide a full refund at no charge.

Important Notes

  • Original shipping charges are non-refundable
  • Refunds are processed to the original payment method
  • Refund may take an additional 3-5 business days to appear in your account depending on your bank
  • We reserve the right to reject returns that don't meet the stated conditions

Need Help?

Our customer service team is ready to help you with any return or exchange inquiries

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